Thomas Verschoren
Articles
Customise your Email Templates
Get Recognized
Companies that implemented custom emails into their portfolio, started seeing an increased engagement rate across their campaigns. As such you shouldn't be limited by the elements av...
Optimise your zendesk instance
Looking for ways to improve your existing Zendesk environment?
Has a health check been performed and do you want to take corrective actions now? Or do you struggle in creating an efficient and easy...
Our Zendesk health checks
Give your zendesk instance a well-deserved health check
Are you looking for an expert that can look into your Zendesk account and advise you in a documented manner on your Zendesk usage? After anal...
About the Premium Plus Themes
As Zendesk Global Partner of the Year, we want to make work easier for all parties involved. Our themes are an excellent option if you want to upgrade your User Experience in a fast and efficient w...
Use one of our Ready-to-use themes
Ready-to-use themes if you’re looking for a quick fix.
This is the one for you if...
... you’re looking for a quick and efficient way to update your Help Center’s look and feel. This zero-code offe...
Get yourself a customised Zendesk theme
Are you looking for a customised solution? Let's create a theme that meets all of your requirements. This is the easiest way to have a help center that looks and feels like your own website.
Check ...
Workshops
Get inspired during our workshops
Our workshops are on-site and always elaborate on a specific topic.
The workshop is a collaborative way of working and learning. By using specific scenarios we a...
Agent Training
Prepare your team members for that magical moment
When new team members join, do you throw them to the lions? Or do you want them to feel comfortable before they start working in zendesk? To improv...
Admin training
If it is worth doing it, it is worth doing it right
As an admin, you can create, modify and improve your zendesk environment.But how to do this? Where to start?
With our admin training, we assist y...
Our Zendesk trainings
We understand that tools are as good as they are being used.
if you want to manage an efficient team, you need to ensure your people understand what they are doing and how they should do it.
There...
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